Improving Communication Skills and Reducing Conflict in Your Life and Program Setting
January 12th, 2017, including 1/19/17.
Agawam Public Library, 750 Cooper St, Agawam
Sue Hamlett (firstname.lastname@example.org)
Effective communication skills can be helpful in the workplace, at home, and any other aspect of your life! This training will examine some of the common communication problems we may experience on a daily basis, and looks at how we can develop our skills in order to increase our assertiveness, and become better listeners and speakers. We will explore effective ways to reduce and resolve conflict, and apply these techniques using some typical early-childhood scenarios. Participants will discover how specific strategies may improve relationships with the families with which we work and with co-workers.
Dates: Thursdays, January 12 and 19, 2017 Location: Agawam Public Library Time: 9:30 A.M. - 12:00 P.M. Prerequisites: None Audience: FCC, GCC, & OST Credits: .5 CEU, 5 EEC training hours QRIS Alignment: Curriculum and Learning Core Competency: 3. Partnering with Families and Communities & 8. Professionalism and Leadership Category of Study: 4. Child and Classroom Management & 13. Child Care Administration